These Website & User Console Terms and Conditions ("Terms") govern access to and use of the websites, online platforms, user consoles, dashboards, documentation portals, demonstration environments, technical interfaces and related digital services made available by iGains BV ("iGains", "we", "us" or "our").
By accessing or using the iGains website, creating an Account, accessing the User Console or using any Service to which these Terms apply, you agree to comply with these Terms.
If you access or use the Services on behalf of a company, operator, supplier, aggregator or other legal entity, you confirm that you have the authority to act on behalf of that entity. In that case, "you" and "your" refer to both you and the relevant entity.
If you do not agree with these Terms, you must not access or use the Services.
These Terms are intended for professional and business users and do not constitute terms for consumer gambling services.
iGains BV provides B2B casino games, gaming software, technology, integrations, technical services and related business services.
Company: iGains BV
General Contact:
These Terms do not grant any gambling licence, gaming licence, regulatory approval or authorisation to provide gambling services to consumers.
Any commercial right to distribute, operate or otherwise make iGains Games available to end users must be separately agreed in writing.
"Account" means an account created to access restricted areas of the Services.
"Console" or "User Console" means any authenticated dashboard, portal or online environment made available by iGains to authorised business users.
"Services" means the website, Console, documentation, demonstrations, software interfaces, technical resources, APIs, integration tools and other online services made available by iGains and subject to these Terms.
"Game" means any casino game, crash game, game mechanic, game content, demonstration or related gaming software made available by iGains.
"Customer" means the business or legal entity represented by a person accessing the Services on its behalf.
"User" means an individual accessing the Services.
"Third-Party Service" means a service, infrastructure provider, technology, software component or platform operated by a third party.
By accessing or using the public website, you agree to comply with these Terms.
Access to certain Services, including the User Console, may require explicit acceptance of these Terms during registration or before access is granted.
Where electronic acceptance is used, iGains may record the version of the Terms accepted, the relevant Account, date, time and other technical information reasonably necessary to demonstrate acceptance.
If you use the Services for a company or other organisation, you confirm that you are authorised to accept these Terms on its behalf.
Your use of the website and Services is also subject to our Privacy Policy.
The Privacy Policy explains how iGains processes personal data. It does not replace these Terms.
Where iGains relies on consent for a specific processing activity, including non-essential cookies, that consent will be requested separately in accordance with applicable law.
The Services are intended for professional and business use.
By registering for or using the Console, you represent that:
iGains may refuse or restrict access where reasonably necessary to manage legal, regulatory, security, fraud or other material business risks.
Unless expressly agreed otherwise in writing, iGains is a B2B technology and game provider and does not operate the Customer's consumer-facing gambling service.
iGains does not, through the public website or Console:
Where an operator uses iGains technology or Games, the operator remains responsible for its own gambling operation, including its players, licence, regulatory obligations, responsible gambling requirements and jurisdictional restrictions, subject to any different allocation of responsibility contained in a separate written agreement.
Certain Services require an Account.
You must provide information that is accurate, complete and reasonably current.
You must not create an Account using false information or impersonate another person or organisation.
iGains may request information reasonably required to verify:
iGains may decline an application or restrict access where we reasonably consider that providing access would create legal, regulatory, security or material commercial risk.
If an Account is created for an organisation, that organisation is responsible for managing its authorised Users.
The organisation should ensure that:
Actions performed through an Account may be treated as authorised activity unless iGains has been informed of a suspected compromise.
You are responsible for protecting passwords, authentication credentials, API keys, access tokens, private keys and other security information provided for use of the Services.
You must:
You must not knowingly permit unauthorised persons to access the Services through your Account.
iGains may revoke, rotate, replace or disable credentials where reasonably necessary to protect the Services, Customers or third parties.
You may use the Services only for legitimate business purposes and in accordance with:
You must not use the Services in a way that could reasonably be expected to compromise the security, integrity, availability or lawful operation of the Services.
You must not, directly or indirectly:
iGains may make Games, crash games, game demonstrations, previews, simulations or testing environments available through the website or Console.
Unless expressly stated otherwise, these are provided for legitimate business evaluation, integration, demonstration or testing purposes.
Access to a demonstration or testing environment does not grant ownership of, or a commercial licence to, the relevant Game or technology.
The behaviour, mathematics, configuration, limits, interface and technical characteristics of a demonstration may differ from a production version.
iGains may modify, replace, restrict or discontinue demonstrations or test environments.
Where the Services are connected to Games or gaming functionality, iGains may maintain technical records concerning game rounds, transactions, events and system activity.
Where a technical or game-related dispute arises, iGains may review relevant server records, logs, timestamps, transaction information, system events and other technical records reasonably available to us.
Such records may be used to investigate and resolve technical disputes.
Where a discrepancy exists between information displayed by a third-party interface and information recorded by the systems responsible for the relevant event, iGains may rely on the authoritative technical records, subject to applicable Game rules, contractual arrangements and mandatory law.
The Services depend on software, hosting infrastructure, networks, telecommunications systems and other technology.
Temporary interruptions, errors or delays may occur.
Where iGains identifies an issue affecting the Services, we may take reasonable measures to investigate and address it.
Depending on the circumstances, corrective measures may include:
Nothing in these Terms prevents a Customer from raising a legitimate technical issue.
All intellectual property rights in the Services remain owned by iGains or its licensors unless expressly agreed otherwise in writing.
This includes, where applicable:
Nothing in these Terms transfers ownership of iGains intellectual property to you.
Your access to the Services is limited to the rights necessary for their intended business use.
Any broader right to distribute, operate, modify or commercially exploit an iGains Game or other technology must be separately granted in writing.
You must not, without appropriate written permission:
Nothing in this section restricts rights that cannot legally be restricted under mandatory applicable law.
You retain ownership of materials that you lawfully provide to iGains.
You grant iGains the limited rights reasonably necessary to host, process, reproduce, transmit and otherwise use those materials for providing, securing, maintaining and supporting the relevant Services.
You are responsible for ensuring that you have the rights and permissions necessary to provide such materials.
You must not provide material that infringes third-party rights or violates applicable law.
Information made available through restricted areas of the Services may contain confidential or commercially sensitive information.
You must not disclose or misuse confidential information belonging to iGains.
Confidential information may include:
Confidentiality obligations do not apply to information that you can demonstrate:
Each party is responsible for compliance with laws and regulatory requirements applicable to its own activities.
Where you operate gambling services, you are responsible for obtaining and maintaining the licences, approvals, registrations and permissions required for those activities.
You must not use an iGains Game or Service in a jurisdiction where your intended use would be unlawful or where a required approval or certification has not been obtained, unless expressly agreed otherwise in writing.
iGains may restrict products, Games, features or Services in particular territories where reasonably necessary for legal, regulatory, certification, security, risk-management or commercial reasons.
You agree to provide reasonable cooperation where iGains requires information concerning:
Where reasonably necessary, iGains may restrict access while such matters are being investigated or resolved.
If you discover or reasonably suspect:
you should notify iGains promptly at:
When reporting a potential vulnerability, you should:
Unauthorised security testing, exploitation or disclosure remains prohibited.
To operate, secure and improve the Services, iGains may collect and analyse technical information relating to their use.
This may include:
Such processing is subject to our Privacy Policy and applicable data protection law.
iGains may apply reasonable technical limits to protect service stability.
These may include limits concerning:
You must not attempt to circumvent these controls.
If legitimate business requirements require increased limits, you should contact iGains.
The Services may depend on or interact with third-party infrastructure, hosting, authentication, analytics, communications, software libraries, certification bodies or other services.
iGains is not responsible for failures caused exclusively by third parties outside our reasonable control.
Where you separately contract with a third party, that relationship is governed by the third party's own terms.
iGains aims to provide reliable Services but does not guarantee uninterrupted or error-free availability unless a separate written service-level agreement expressly provides otherwise.
We may:
Where reasonably practicable, we will provide advance notice of material changes affecting Customers.
Emergency changes may be implemented without prior notice where reasonably necessary to address serious security, technical, legal or regulatory issues.
iGains may temporarily suspend all or part of an Account or Service where reasonably necessary to:
Where reasonably practicable, iGains will notify the affected Customer and provide appropriate information concerning the suspension.
Immediate action may be taken where delay could materially increase the relevant risk.
You may stop using the Services at any time.
iGains may terminate or restrict an Account where:
Termination of access to the Console does not automatically terminate a separate commercial agreement unless that agreement provides otherwise.
Following termination or expiry of access:
Termination does not affect rights or obligations accrued before termination.
iGains processes personal data in accordance with applicable data protection laws.
Details of our processing activities are described in our Privacy Policy.
Where iGains processes personal data on behalf of a Customer as a data processor, the parties may enter into a separate data processing agreement where required.
Nothing in these Terms is intended to replace such an agreement where one is legally required.
Information published on the website is provided for general business and informational purposes.
Product descriptions, roadmaps, demonstrations, technical information and other published materials may change.
Nothing on the website constitutes a binding offer to provide a specific product or Service unless expressly stated otherwise.
The website or Services may contain links to third-party websites.
Such links are provided for convenience and do not mean that iGains endorses or controls those websites.
iGains is not responsible for third-party websites, their content, security, availability or terms.
If you provide suggestions, ideas or recommendations concerning the Services, iGains may use that feedback to improve its products and Services without owing compensation, provided that doing so does not disclose your confidential information or transfer ownership of your pre-existing intellectual property.
To the maximum extent permitted by applicable law, the Services are provided for their intended business purposes and should be evaluated by each Customer for its own requirements.
iGains does not guarantee that:
Nothing in these Terms excludes any warranty or obligation that cannot legally be excluded.
To the maximum extent permitted by applicable law, iGains will not be liable for indirect, incidental, special or consequential losses arising from or relating to use of the Services, including loss of anticipated profits, revenue, business opportunities, goodwill or reputation.
Subject to mandatory applicable law, iGains' aggregate liability arising from or relating to these Terms will be limited to the amount actually paid to iGains by the affected Customer for the relevant Services during the twelve months preceding the event giving rise to the claim.
Where no fees have been paid for the relevant Services, iGains' aggregate liability will, subject to mandatory law, be limited to EUR 1,000.
Nothing in these Terms excludes or limits liability to the extent such exclusion or limitation is prohibited by applicable law.
To the extent permitted by applicable law, you agree to indemnify iGains against third-party claims, losses, damages and reasonable costs arising from:
This obligation does not apply to the extent that a claim results from iGains' own unlawful conduct or a matter for which iGains is responsible under a separate written agreement.
iGains may retain records of account registration, acceptance of Terms, security events and other technical information reasonably necessary to administer the Services and demonstrate contractual or regulatory compliance.
Electronic records may be used as evidence of the relevant activity, subject to applicable law.
iGains may update these Terms from time to time to reflect changes in the Services, technology, law, regulation or business practices.
The current version will be made available through the website or User Console with an updated effective date.
Where a change materially affects existing Customers, iGains will take reasonable steps to draw the change to their attention.
Where appropriate or legally required, continued use of the relevant Services after the effective date will constitute acceptance of the updated Terms.
Where express acceptance is required, iGains may require acceptance before continued access.
Failure by iGains to enforce a provision does not constitute a waiver of our right to enforce that provision later.
Any waiver must be expressly given.
If a provision of these Terms is determined to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
The parties will seek to replace the affected provision with a valid provision that most closely reflects the original commercial purpose.
You may not transfer or assign your rights or obligations under these Terms without iGains' prior written consent, except where such transfer is permitted by applicable law as part of a legitimate corporate restructuring or transfer of business.
iGains may assign or transfer these Terms to an affiliate or successor in connection with a merger, acquisition, restructuring, sale of assets or similar corporate transaction, provided that the transfer does not materially reduce the Customer's rights under these Terms.
These Terms, together with documents expressly incorporated by reference, govern use of the Services.
They do not replace or supersede separate commercial agreements between iGains and its Customers.
Where a separate written agreement expressly governs a particular subject matter, that agreement will prevail for that subject matter.
Subject to mandatory jurisdictional rules, disputes arising from or relating to these Terms will be submitted to the competent courts of the judicial district in which iGains BV has its registered office.
Nothing in this section prevents either party from seeking urgent interim or protective measures from a court with appropriate jurisdiction.
These Terms may be made available in multiple languages.
Unless otherwise required by applicable law or expressly agreed in writing, the English version governs the contractual relationship.
Our products are strictly for adults (18+) and are supplied only to licensed operators. If gambling is causing you or someone close to you harm, free and confidential help is available at BeGambleAware.org.
Company: iGains BV
General Contact:
Privacy:
Security:
Website:
Effective date: 25 August 2026 · iGains BV